SHIPPING & RETURNS
At Croimenik, we strive to provide a reliable and transparent shipping experience. This policy outlines how orders are processed, shipped, and delivered when you shop on our website.
Order Processing
Once your order has been successfully placed and payment has been confirmed, we begin preparing your items for shipment. Orders are typically processed within 1–3 business days. During peak periods or promotional events, processing times may be slightly longer.
After your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.
Shipping Destinations
Croimenik currently ships to selected destinations within Europe. Available shipping destinations and delivery options will be displayed during checkout.
Estimated Delivery Times
Estimated delivery times are calculated from the date your order is dispatched:
Netherlands: 2–5 business days
Other European countries: 4–10 business days
Please note that delivery times are estimates only and may vary due to carrier operations, weather conditions, customs procedures, public holidays, or other factors beyond our control.
Shipping Fees
Shipping charges are calculated automatically at checkout based on the destination, order size, and shipping method selected. The total shipping cost will be clearly displayed before you complete your purchase.
From time to time, Croimenik may offer promotional shipping discounts or free shipping campaigns.
Tracking Information
Once your order has been shipped, you will receive an email containing tracking details, allowing you to monitor the progress of your delivery where tracking services are available.
Accurate Delivery Information
Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete. Incorrect or incomplete address details may result in delivery delays, returned packages, or additional shipping charges.
Croimenik is not responsible for delivery issues arising from inaccurate information supplied by the customer.
Delays and Delivery Issues
While we work with reputable logistics providers, unforeseen delays may occasionally occur. If your order has not arrived within the expected delivery period, please contact us and we will assist in investigating the shipment with the carrier.
Contact Us
If you have any questions regarding shipping, delivery, or the status of your order, please contact us:
Business Name: Croimenik
Owner: Dariusz Piotr Kosinski
KvK Number: 81602820
Address: Elzenlaantje 2, 1431 JG Aalsmeer, Netherlands
Email: support@croimenik.com
Phone: +31 6 1847 2953
Thank you for shopping with Croimenik. We appreciate your trust and are committed to delivering your order safely and efficiently.